Frequently Asked Questions
When will my order ship?
U.S. Orders:
- Express Shipping: 2 business days
- Standard Shipping: 3–5 business days
International Orders:
Please allow 10–14 business days for delivery.
Note: Orders are not processed or shipped on weekends or U.S. holidays.
How can I tell if my order has shipped?
You’ll receive a shipping confirmation email with tracking details as soon as your order is on its way. If you don’t see it, check your spam folder or contact us at hello@hempblue.com.
How do I track my order?
Use the tracking number provided in your shipping confirmation email:
What if I need to return or exchange an item?
We want you to love your Hemp Blue apparel. For return details, please visit our Refund Policy page. If you still need help, email us directly at hello@hempblue.com.
My order arrived damaged. What should I do?
We’re sorry to hear that. Please email photos of the issue along with your order number to hello@hempblue.com. We’ll make it right as quickly as possible.
Do you offer wholesale opportunities?
We’re open to select wholesale partnerships. Please email inquiries to hello@hempbluedenim.com with your store info and vision for collaboration.
Where are your products made?
All Hemp Blue garments are designed and manufactured in Los Angeles using sustainable materials sourced from the world’s top mills.
Do your products contain 100% hemp?
Our hemp styles are crafted from high-quality hemp blends. While some pieces are 100% hemp, most denim styles combine hemp and cotton for optimal comfort, strength, and sustainability.
How should I wash my hemp denim?
For best results, turn garments inside out and machine wash cold with like colors. Hang dry or tumble dry low. Hemp gets softer with every wash and holds up beautifully over time.